Free placement test
Live interactive online classes
Trainers from the UK & USA
Certificate of completion
About the Programme
The English for Tourism programme at London College UK (LCUK) gives tourism, travel and hospitality staff the English they need to welcome guests, handle bookings and solve travellers' problems with confidence.
Across three progressive levels (36 units), it covers greeting guests, the telephone, transport, airports, payments, reservations, customer care and guided tours through real workplace situations.
What You Will Learn
Welcoming guests and handling phone calls professionally
Bookings, reservations and changes by phone and email
Airports, transport, travel documents and delays
Payments, bills, currency exchange and negotiating prices
Handling difficult customers and guiding tours
Who Is This Programme For?
Travel agency and tour operator staff
Hotel and hospitality employees
Airline and airport customer service staff
Tourism students and tour guides
Frequently Asked Questions
Do I need a certain level?
Entry level is A2 (pre-intermediate or IELTS 4.0).
A free placement test shows where you start.
How is the programme structured?
Three levels of 12 units each: Welcoming Travellers;
Travel & Airports; Reservations, Customers & Tours.
Who teaches the programme?
Specialised trainers from the
UK and the USA, with a
practical, field-focused style.
How is progress assessed?
Through a practical project at the end of the programme,
with progress reports throughout.
Will I get a certificate?
Yes. You receive a Certificate of Completion from
London College UK on passing the assessment.
What Our Students Say
Real reviews from our students on Google.